CoolRooms Palacio de Atocha

The entire experience was beyond exceptional - from the stunning design to the outstanding service, the spacious room, the attentive staff and concierge, and the prime location.

The hotel gave an amazing feeling. The vide was very relaxing and pampering, the facilities were everything we could wish for. The staff even brought colouring book , colours and the Teddy bear for our kid, and set up a tipi for her. The best thing was B&O speaker, adding to the overall comfort. We loved everything! A special note about the breakfast: it's served in the patio, and is overall very good for 25 euro pp. You can order any number of plates you want (that includes fruits, jamon, baked goods, yogurt and eggs). We found it it tasty and satisfying. The area around was very safe, and it was a 5-10 min walking to almost everything

My daughter and I spent a week in Spain (Barcelona, Valencia, Madrid) and this was our favorite hotel. It is beautiful!!!! The staff were so helpful - they gave us a map of the city and pointed out sites of interest, they provided water and delicious sweets at check-in, a handwritten note and chocolates in the room, and we even scored a free upgrade. The location was wonderful - easy to walk to most of the sites but also a bit quieter of an area than the typical tourist spots. I love that they provided not only a hair dryer but a top of the line flat iron! We recommend this hotel wholeheartedly!!!!!!!!!

I recently stayed at CoolRooms in Madrid, and I must say it was an amazing experience. From the moment I arrived, I was impressed by the elegance and charm of the hotel. The attention to detail in the room's decor was remarkable, making it a perfect blend of style and comfort. The service at CoolRooms was outstanding. The staff was always friendly, professional, and willing to go the extra mile to ensure my stay was pleasant. Whether it was the front desk, housekeeping, or the restaurant staff, everyone made me feel welcome and valued. The hotel's location is perfect for exploring Madrid. It is situated in a vibrant area with easy access to major attractions, shopping districts, and public transportation. I found it convenient to walk to many popular sites and enjoyed the lively neighborhood.

The location is cool and central close to las Letras where you find great cafes ansld restaurants. Also, Walking distance to museums. Rooms are very big! Building has a lot of potential but poorly decorated especially at entrance. They have great amenities quality.